Michael Hill is a market-leading, premium jewellery brand, operating a network of stores across Australia, New Zealand, and Canada. As a valued Assistant Store Manager at Michael Hill Rockingham, you'll help our customers mark life's most memorable moments.
At our Rockingham store, you'll play a key leadership role in a high-energy, beachside shopping destination, guiding a passionate team to deliver exceptional service and memorable moments for our loyal customer base.
You will enjoy
* Dedicated training and development programs to set you up for success — including a 12-week 'Stepping Stones' program to immerse you in product knowledge and leadership skills.
* Additional mentorship opportunities for those seeking further advancement in retail leadership.
* An attractive salary with monthly and annual incentives based on sales performance.
* A focus on Work/Life balance with planned in-advance rosters, typically with two consecutive days off (usually Fridays and Saturdays). Flexibility to adjust when required is appreciated, as we trade late nights, weekends, and public holidays.
* Paid parental leave, paid volunteering leave, and other wellbeing initiatives supporting your work-life balance.
* Team Member Purchase Privilege with exclusive pricing on our products.
* A welcoming and cohesive team environment where you will be supported to achieve performance milestones.
About you
Our value of inclusivity and diversity means we welcome applications from all individuals who can demonstrate:
* Personability and approachability in a strong sales environment, maintaining a positive and productive outlook on team performance, management, and development.
* The ability to create a premium experience and connect with customers to discover their stories, showcasing extensive product knowledge.
* A proven track record of delivering results in a driven and highly measured environment, with an understanding of KPIs and budgets, and a willingness to coach and develop team members in these areas.
* Confidence to oversee store operations in the absence of the Store Manager.
* A customer-centric focus with the ability to manage multiple client relationships in a dynamic environment.
* A proactive approach to building clientele and brand awareness, capturing every opportunity to generate new business.
* Impeccable personal, store, and team presentation that complements our premium brand.
About us
We foster a diverse and inclusive workforce where all team members can be their authentic selves. You will be treated with dignity and respect. Join a renowned international jeweller with a proud heritage since 1979. Michael Hill is committed to sustainability and responsibility, working towards serious sustainability goals for our Product, Planet, and People.
Join our team. We look forward to reviewing your application.
Location: Rockingham, 6168
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