Key Responsibilities:Reservation Management: Manage bookings for flights, hotels, car rentals, cruises, tours, and other travel components using various booking platforms.Client Assistance: Support clients throughout the booking process by answering questions, confirming details, and making adjustments as needed.Problem Resolution: Address booking issues, cancellations, or changes promptly to minimize client inconvenience.Documentation: Maintain accurate records of all reservations, payments, and client communications.Supplier Coordination: Liaise with travel suppliers and vendors to confirm bookings, resolve discrepancies, and secure the best options for clients.Quality Control: Ensure all travel itineraries are complete, accurate, and comply with client preferences and policies.Stay Updated: Keep current on booking systems, travel regulations, and supplier offerings.Qualifications:Previous experience in travel booking, customer service, or related fields is preferred but not required.Strong attention to detail and organizational skills.Excellent communication abilities.Comfortable working independently in a remote environment.Proficient with computers and quick to learn booking systems.Passion for travel and providing excellent client support.Bilingual skills are a plus but not required.Perks & Advantages:Fully remote work with flexible scheduling options.Access to travel industry discounts and training.Supportive team culture with mentorship and growth potential.
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📌 Travel Booking Specialist
🏢 Live the Dash Travel
📍 Geelong