Job Description
We are seeking a highly motivated Sales Assistant to deliver an exceptional shopping experience for our customers. This role offers excellent opportunities for career development and progression.
As a Sales Assistant, you will be responsible for:
* Providing exceptional customer service by greeting customers warmly and understanding the customer service measurement programme.
* Driving and exceeding sales targets by utilizing in-store devices and offering the full product range.
* Maintaining high visual and merchandising standards by ensuring the shop floor is clean and well-stocked.
* Supporting overall store operations by assisting in other departments as needed.
* Processing sales transactions accurately and upselling products to maximise sales opportunities.
* Maintaining stock levels on the shop floor and ensuring shelves are well-organized.
Role Objectives and KPIs:
1. Contribute to achieving or exceeding the store's monthly sales target.
2. Drive all additional KPIs including Units, Conversion, ATV, UPT.
3. Achieve upselling or cross-selling targets.
4. Maintain a high Net Promoter Score.
Required Skills and Qualifications
To be successful in this role, you will need:
* A positive attitude towards a fast-paced, customer-focused retail environment.
* Excellent interpersonal and communication skills.
* Flexibility to work various shifts, including weekends and holidays.
Benefits
We offer a range of benefits, including:
* Company discount of 25% off a large number of products in-store and online.
* Exclusive deals and discounts through our online benefits platform.
* Access to counselling services and digital health advice.
* Health cash plans.
* Wide range of internal development courses.
* Discounted gym memberships at JD Gyms.
Others
Additionally, we offer:
* Opportunities to volunteer and contribute to JD Foundation.
* Employer engagement forums to influence positive change.
* Incremental holiday allowance.