Papinelle is an Australian-founded luxury sleepwear and lifestyle brand loved by women worldwide. Known for our beautifully crafted collections made from the softest natural fibres, organic cottons and silks, we create elevated essentials designed around comfort, quality and timeless style.
With a rapidly growing global presence across ANZ, US, UK and UAE markets, Papinelle is stocked in leading retailers including David Jones, Anthropologie, Victoria's Secret, Nordstrom and Saks Fifth Avenue, while also partnering with globally recognised luxury destinations including The Beverly Hills Hotel.
As Papinelle continues to expand its retail footprint across Australia and New Zealand, this is an exciting opportunity to spearhead the growth of our newest and largest retail store yet, leading a high-performing team, driving exceptional results and delivering the elevated customer experience Papinelle is known for.
What We're Looking For
* A Leader on the Floor: You actively coach, mentor, and demonstrate the warm, genuine service that defines Papinelle, inspiring your team daily through your actions.
* Hands-On Fashion Stylist: You have strong fashion and styling expertise, with the ability to sell the story, feel, and lifestyle behind every product.
* Operational & Fiscal Savvy: You are experienced managing all aspects of retail operations—inventory, visual merchandising, budgets, and KPIs—ensuring a smooth, efficient, and profitable store.
* Customer Champion: You are dedicated to creating exceptional customer experiences and empowering your team to do the same.
* Proven Industry Experience: Minimum of 3 years' management experience in fashion retail is required, with a track record of achieving sales targets and running high-performing stores.
What's in it for you!
* Small, close-knit team and supportive culture where your work is visible, valued, and has real impact
* Opportunity to shape how a growing brand shows up creatively, commercially, and culturally
* A supportive, people-first environment that values balance, flexibility, and trust
* Generous staff product allowance and the chance to wear what you help sell
* $80–90k base + up to 30% monthly performance bonus!
What You'll Do
* Lead by example: sell, style, and inspire the team with hands-on engagement.
* Drive store performance, achieving sales, profitability, and operational targets.
* Train, and develop a high-performing, motivated team, fostering a culture of positivity, ownership, and customer obsession.
* Maintain the store's visual presentation, inventory accuracy, and operational excellence.
* Ensure every customer interaction reflects Papinelle's brand promise: warmth, style, and luxury.
* Collaborate with leadership to implement strategies and continuously improve store performance.
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