Overview
Coordinate and supervise a designated area or functions within the store, in support of driving sales to meet budgets, create a positive customer experience and profitable sales growth.
Responsibilities
- Deliver consistent, exceptional customer service
- Deliver quality, profitable sales according to an established budget
- Work collaboratively as part of a team to answer any queries
- Ensure all visual merchandise is presented to a quality standard
- Monitor and assist with the web orders that come through to store, including picking, packing and organizing delivery in a timely manner
- Ensure all sales activities meet compliance and legislative requirements, with emphasis on Consumer Law and Safety
Qualifications
- Customer Focus — Does everything through the eyes of the customer
- Drives Results — Consistently achieves results, even under tough circumstances
- Develops Talent — Identifies and develops talent to build careers and meet organisational goals
Additional Information / Benefits
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S; Trading)
- Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions
- 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and flexible, hybrid working models for eligible roles
- Employee Assistance Program (EAP) providing counselling and wellbeing resources for team members and their families
- Helping Hands workplace giving program supporting charity partners
- Commitment to sustainability with the goal of net zero carbon emissions by 2030
Our Company Description: At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial. Outstanding careers start at The Good Guys – begin your journey with us today.
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this prospect excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
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📌 Sales Team Leader
🏢 The Good Guys
📍 Dubbo