About the Company Join a well-established and highly respected business with decades of experience in manufacturing, importing, and distributing pumps, generators, water filtration, and hardware products. This is a company that values innovation, customer service, and career development offering exciting opportunities for growth and stability in a thriving industry. About the Role We're looking for a proactive and technically skilled Customer Service - Mechanical Specialist to provide expert advice and solutions to customers. You'll manage technical enquiries, troubleshoot issues, and support a wide range of applications involving pumps, generators, and related systems. Key Responsibilities Deliver prompt and accurate technical support to customers. Troubleshoot breakdowns and warranty issues effectively. Collaborate with internal teams to ensure exceptional service. Provide tailored solutions using your technical expertise. Ideal Background Experience in refrigeration, air conditioning, or as a mechanic with knowledge of motors and engines. Familiarity with controls, electrical components, and mechanical systems. Previous exposure to pumps, generators, or similar technical products. Experience within the plumbing sector is highly desirable. Strong communication skills and ability to work under pressure. What's in it for You? Competitive salary on offer Career growth opportunities within a well-established company. Ongoing training and development to enhance your technical and sales skills. Supportive team environment with a strong focus on innovation and customer satisfaction. Stability and security in a growing industry. Apply Today If you have the technical expertise and customer-focused mindset to succeed in this role, we'd love to hear from you. Apply now and take the next step in your career!