Job Overview
Air Liquide Healthcare Australia is a leading supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases, sleep diagnostics and CPAP therapy. We are seeking a Retail/CPAP Therapy Consultant to join our Leura clinic. In this role you will play a key role in enhancing customer care and managing sleep apnea treatments.
Key Responsibilities
* Act as the initial point of contact for new and existing patients.
* Conduct diagnostic evaluations, including titration studies, for patients with sleep‐disordered breathing.
* Offer guidance on CPAP equipment, set‐up and ongoing service requirements.
* Provide follow‐up appointments for newly diagnosed patients and ongoing support for existing patients.
* Educate patients and their families about sleep disorders, evaluation procedures and available treatment options.
* Collaborate with physicians, nurses and other health‐care professionals to develop individualized treatment plans.
* Promote and upsell Air Liquide's product range and services.
* Maintain and sterilise clinic equipment and handle day‐to‐day administration tasks including stock management.
Qualifications
* Strong communication skills and interpersonal ability.
* Strong organisational and administrative competence.
* Experience providing customer service across all stages of customer interaction.
* Interest in CPAP therapy and sleep medicine disciplines.
* Valid Australian working rights.
Additional Information
Training will be provided. This is a part‐time position, 2 days a week.
EEO Statement
We welcome and consider applications from all qualified applicants, regardless of their background.
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