**The FEED/DEPT® Way**
We're an award-winning, full-service agency that helps hungry brands stand out at speed and sell at scale. Here at FEED/DEPT®, we're all about creating powerful ideas, campaigns, and products for our clients like Uber, Smart and eBay to name a few.
We're entrepreneurs and adventurers. We're brand builders, change-makers, and game-changers. Our goal is to change perceptions, shape new behaviours, and transform businesses.
**The Impact You'll Have**
We're looking for a Community Planner / Social Media Manager to join the team to own the Australia social handles for an exciting gaming client! Your main focus will be building a highly engaged and thriving community on social media through insight, content creation, planning and responding.
This role involves working closely with marketing departments, global social teams and agencies. We need someone who can create brilliant ideas that resonate with highly-engaged audiences. This person needs to be able to take these ideas and execute them across the social channels with ease and flair. Most of all, we need someone who lives and breathes the culture and is fluent in the language of the gaming world.
The main objective of the role is to raise the bar on social for some of the best brands in the world. It's a creative role but also requires quick thinking, being reactive to trends and being incredibly organised.
**Day to day**
- Responsible for the overall output across the footprint of brand channels (Including but not limited to: Reddit, Twitter, Instagram, TikTok & beyond).
- Creating and reviewing monthly content frameworks for all social channels and daily monitoring of social channels
- Daily responding to fans on social media (not customer service)
- Liaising directly with brand marketing team to create the social content calendar
- Writing and scheduling social media posts
- Providing input with paid social planning
- Monitoring trends and informing the wider team
- Briefing designers and managing production deliverables for the market
- Ensuring brand TOV and overall look & feel are adhered to when developing content
- Dealing directly with the client for approvals and responding to requests in a timely manner
- Dreaming up new ways to inspire audiences with creative ideas
- Being the guardian of the brand in social media
- Completing work to a deadline and often under pressure
- Contributing to our creative process by sharing your ideas and experience
- Maintaining effective, professional relationships with team members and colleagues
**Skills and experience**
- Experience in a similar role
- A passion for gaming and internet culture
- Finger on the pulse for trends (social, cultural, gaming, music).
- A brilliant, creative writer
- Amazing knowledge of social media
- Excellent written and verbal communication skills
- Advanced Internet research and problem-solving skills
- Excellent organisational & time management skills and high attention to detail
- Strong presentation skills
- Ability to react quickly within a fast-paced environment
- Ability to remain focused under pressure and work under tight deadlines
- Ability to work within a team as well as with clients
- A love for learning new things
**Benefits**
- 20 days' holiday exclusive of bank holidays
- 9.5% employer superannuation (pension) contribution (via SuperStream)
- Hybrid working - There is no set number of days required in the office, just encourage, especially for social events and team collaborations
- Annual DEPT_®_ festival
- Buddy Program - All new joiners will be paired with a FEED/DEPT Buddy' to help them through their first weeks'
- Feed Social - Early finish every other Friday, Pizza Friday's, Weekly, monthly and quarterly social
- Feed Knowledge - Want to learn a new tool or subscribe to a newsletter? We'll provide an allowance to support your professional development
- Feed Kudos - Be recognised and rewarded for going the extra mile and helping the business exceed its goals
- Feed Wellbeing - People are the very heart of who we are, and we are dedicated to supporting you to feel comfortable, healthy and happy at work
**_About DEPT®: _**_DEPT®_ is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 3,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. _
- Learn more about our diversity, equity, and inclusion efforts _here_._