Position Overview
Blue Sky Community Services is seeking to employ professional and values‐aligned people to join our supportive and friendly team and assist in delivering Families Together services. We are hiring two part‐time Support Workers to join our Families, Young People and Communities team within the Families Together program, commencing 1 July 2026. One position is approximately 30 hours per fortnight and will be based in Nambucca Heads, and the other position is approximately 61 hours per fortnight and will be based in Coffs Harbour. The roles will work across the Bellingen, Coffs Harbour and Nambucca Heads Local Government Areas (LGAs). These positions are offered on a fixed‐term basis until 30 June 2031. This role requires a willingness to travel within the region and participation in a 24/7 on‐call phone roster, with on‐call allowances paid in accordance with the SCHADS Award. Successful candidates will be required to work flexibly between the hours of 6 am and 8 pm on weekdays as needed to respond to the needs of families. This position sits within Blue Sky's Families Together Service funded by the NSW Department of Communities and Justice under the Family Preservation Program.
The Support Worker Will
* support children to remain safe at home with their families, helping prevent entry into Out of Home Care and further involvement with the child protection system
* work alongside the Family Practitioner to support families to engage with family action plans and case plans
* provide practical, hands‐on support to families, including transport, reminders, accompaniment to appointments, and assistance accessing services
* build trusting, respectful relationships with families to promote engagement, participation, and follow‐through on agreed goals
* support parents and caregivers to build capacity, including strengthening routines, communication, parenting skills, and daily functioning
* assist families to connect with local services and resources, including health, education, housing, and community programs
* monitor family safety and wellbeing during contact, escalating concerns or emerging risks to the Family Practitioner in line with organisational procedures
* maintain accurate, timely documentation and case notes, contributing to service outcomes, reporting requirements, and KPIs
Who We Are Looking For
* a relevant qualification in Community Services or a related discipline, with demonstrated experience delivering trauma‐informed, family‐centred support to vulnerable children and families
* a First Aid Certificate (or willingness to undertake training)
* a willingness to travel within the local area to support families
* the ability to consistently align behaviours, attitudes, and conduct with the organisation's values, culture, and Code of Conduct
* a general understanding (or willingness to learn) of Family Preservation systems and the NSW Department of Communities and Justice (DCJ)
* a strong commitment to delivering exceptional customer service
* the ability to quickly learn, adapt to, and proficiently use information and communication technology systems, including the Microsoft suite, client management systems, and databases
* the capability and willingness to confidently and accurately promote the Families Together program, including its goals, activities, processes, and functions
* a friendly, kind, and positive approach, with a strong can‐do attitude
* a desire not only to meet expectations, but to consistently exceed them
* highly developed organisational skills, with the ability to work efficiently and effectively
About The Families, Young People and Communities Team
The Families, Young People and Communities team works with young people (aged 8 to 24) and their families, parents and carers to ensure young people are safe and connected, and parents are supported to strengthen family relationships, providing a wide range of support options for individuals, groups, and families. The team also works with local communities and in partnership with other sector services by delivering training to family and community services across the Mid North Coast.
Equal Employment Opportunity
We are an inclusive employer and encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply. We want you to bring your best self to this application process.
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