Are you our next rising star? Join our team as a Guest Services (Car Parking) Attendant at The Star Brisbane. The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre. This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city. The Guest Services Attendant, reporting to the Assistant Guest Services Manager, will complete car park validations whilst also handling all customer queries. In this role you will learn and develop an understanding of the business, products, and promotions. A few of your responsibilities Maintaining a customer focus Handle customer queries Maintain knowledge of our property and promote current promotions Complete car park and access validations What we will be looking for Positive attitude and willingness to learn Passion and enthusiasm for providing 5-star customer service Previous experience with hotel operating systems About you Successful candidates will strive to provide excellent customer service and maintain a safe environment for guests and team members. You will enjoy and be passionate about customer service and ensure each guest’s experience is a memorable experience from the moment they enter the property to when they leave. Your role will be pivotal in shaping the success of our Hotels department at The Star Brisbane. Join us in making a difference. What can we offer you Complimentary buffet meal on every shift Uniform laundered and ready for you daily on property Competitive Hourly rate, plus penalty rates for weekends and public holidays Discounted parking available in the city Up to 30% discounts across award winning restaurants and accommodation Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. About us The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners. When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. We welcome applications from all cultures, ages, religions, genders, LGBTQI people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI inclusiveness in the workplace. It's your move Make your next move by clicking the link below. Advertised: 20 Jan 2025 E. Australia Standard Time Applications close: 27 Jun 2025 E. Australia Standard Time