Customer Service Specialist
We are seeking a driven and passionate sales professional to drive operational excellence and achieve business goals in our premium sneaker destination.
Key Responsibilities:
* Deliver exceptional customer experiences with a positive attitude at all times
* Collaborate with the team to meet sales targets and key performance indicators
* Process large volumes of stock and assist in maintaining store operations
* Prepare click-and-collect orders and dispatch them efficiently
* Maintain a clean and organized store environment
Requirements:
* Prior retail experience is preferred but not essential
* A commitment to delivering outstanding customer service and creating an unforgettable shopping experience
* A passion for streetwear and sneaker culture
* The ability to work effectively within a fast-paced team environment
* Self-motivation and a willingness to meet/exceed sales targets & KPIs
* Ability to listen and use feedback constructively
What We Offer:
* Discounted products from top brands
* Access to employee benefits including an Employee Assistance Program, gym memberships & health insurance packages
* Ongoing training and opportunities for career progression within the business
About Us:
Our brand offers exclusive sneakers from iconic labels. We strive to create an inclusive workplace where everyone can be themselves.