About Us
As the public face of CommBank, our Retail Banking Services team delivers a seamless banking experience to over 10 million customers. We've been serving our local communities for over 100 years with market-leading products, services and technology.
-----------------------------------
Your Role
In this part-time position, you'll work 24 hours on Tuesday to Friday from 9:30am to 4:15pm as a Customer Banking Specialist in our Griffith Branch. Your key responsibilities will include:
* Having in-depth conversations with customers about their overall banking needs.
* Solving customer inquiries, account maintenance, and credit product applications.
* Completing financial health checks to assess customers' financial needs and provide personalized solutions.
-----------------------------------
We're Looking For
We're interested in hearing from people with proven experience delivering exceptional customer service, preferably in financial services, retail, or hospitality. You'll need:
* Excellent communication skills to articulate financial terms clearly.
* The ability to ask the right questions, find solutions, and act with integrity.
* A genuine interest in building a career with CommBank and improving customers' financial wellbeing.
-----------------------------------
Why Work With Us?
You'll have the opportunity to help customers make informed financial decisions and achieve their goals. Our dynamic retail environment offers a chance to work with a driven team and see the big picture for our customers.