Job Description Love working in Hospitality but want to work Monday to Friday during business hours?
This is the opportunity for you to be part of our Sales and Marketing Team as a Reservations Sales Agent
You are the beginning of an exceptional guest experience.
As a Reservations Sales Agent, you will make our guests feel welcome before they arrive
You will: Ensure the best selection for the guest and ensure revenue is maximised through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter rooming lists, and update accurate information in the system Assist in handling and managing group reservations Maintain a positive selling approach to maximise both occupancy and rates Have a strong sales focus and the ability to upsell the hotel features High level of attention to detail Great verbal and written communication skills Engaging personality that will transpire through the phone Qualifications Sound Knowledge application of Opera Cloud or similar Reservations system Previous experience in a Front Office Or Reservations role will be highly regarded Additional Information WHAT IS IN IT FOR YOU: Access ongoing learning and development through Accor's RTO, "Learn Your Way."
Explore career growth and mobility opportunities across our international hotel network.
Take advantage of global perks and discounts at Accor hotels and partner brands.
Benefit from role-specific tools and support designed to help you succeed.
Be part of a fun, supportive, and collaborative team environment.
Our commitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit / Do what you love, care for the world, dare to challenge the status quo
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