Customer Service / Order Entry Specialist
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Apex Building Products is seeking a motivated person to join our internal sales & customer service team!
Responsibilities
* Entering orders for custom made building products into SAP
* Reading customer orders off varying formats and turning those into structured product specifications for our production teams
* Ensuring order details are entered accurately and timely into our systems
* Liaising with customers, transport, and production to ensure orders are fulfilled in a timely manner
* Dealing with inbound enquiries from internal and external customers via email and phone
* Resolution of production and transport issues
Skills & Experience
* 2 years of experience doing order entry in a similar role is required
* If you want to succeed in this role you need to be able to deliver great attention to detail while working in a fast-paced environment
* Excellent communication skills and ability to work well as part of a team
* Strong computer skills, knowledge of SAP is a plus
Conditions & Benefits
* Monday to Friday, 9am – 5pm
* Excellent career opportunity with growth potential
* Join a dynamic achievement driven team
* Strong company, strong future
About the company
Apex Building Products is part of the Apex Steel Group, one of Australia's largest privately owned steel manufacturers & distributors. Since its inception in 1994, Apex has continued to grow across Australia offering a wide range of products while servicing diverse industries. With a strong focus on innovation, quality, and customer service, we are dedicated to delivering excellence in all that we do.
Join our team and be a part of our continued success!
All applications to be submitted through Seek or HR Platform (Please do not call the office to enquire about the role)
Your application will include the following questions:
* What best describes your working rights in Australia?
* How many years of experience do you have in Order Entry?
* Do you have experience working with SAP?
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