Job Description
We are seeking a skilled and professional Technical Service Operations Coordinator to join our team. The successful candidate will be responsible for coordinating and providing client support and information for all service operations nationally.
The role involves working with the technical service team to coordinate all technical service jobs nationwide, including installations, preventative maintenance, and breakdown repair work on client equipment. The coordinator will also schedule technicians for installation and commissioning of new equipment at client premises as well as breakdown repairs.
The ideal candidate will have strong administration and coordination experience, ideally managing or coordinating some sort of technical service or trades team. They will also possess first-class organisational capability to manage a high volume of complex customer requirements and solid IT skills to manage all service requests within the CRM system.
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Required Skills and Qualifications
To succeed in this role, you will need to demonstrate:
* Strong administration and coordination experience, ideally managing or coordinating some sort of technical service or trades team.
* First-class organisational capability to manage a high volume of complex customer requirements.
* Solid IT skills to manage all service requests within the CRM system.
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Benefits
The successful candidate will receive a quality remuneration package, including negotiable salary and superannuation benefits.
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Others
This is a long-term career role with the opportunity to learn all aspects of these technical products. The role will be based at our Geelong headquarters, and we offer professional development assistance.