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Junior medical receptionist

Townsville
Our HR Team
Receptionist
Posted: 12h ago
Offer description

This is a great opportunity for a school leaver looking to start their career within a specialist medical practice Make your mark on this role with your willingness to learn and your passion to assist patients along their eye care journey.

Our client is a busy ophthalmology clinic in Townsville, where patient experience is central to everything they do - striving every day to provide holistic, patient-centred care.

Located in purpose-built, modern facilities, our clinic is fully computerised and equipped with state-of-the art diagnostic and therapeutic equipment.

Our client is currently seeking a Full Time Junior Medical Receptionist / Administration Officer, to join the team. Make your mark on this role with your willingness to learn and your passion to help save eyesight You will be given the opportunity to play a pivotal role in delivering care to patients.

You will be provided with training and the support to assist in your growth within this role. You will be surrounded with a small team that take pride in their performance, valuing honesty, hard work, ethics and integrity, teamwork with patient safety and excellent outcomes always at its heart

The role will see you:

* Work closely with the team to deliver exceptional patient care
* Taking incoming telephone calls and assisting patients with general enquiries, assist with patient billing and receipting, scanning, and filing (as required)
* Assisting in the preparation of patients for procedures
* Maintaining patient flow
* Booking/rescheduling patient appointments
* Maintenance of clinic rooms including, cleaning and ordering/restocking equipment
* Assisting clinical staff with patients and other duties as required
* Performing scans and other testing for patients (full training will be provided)

Who you are:

We are looking for you to bring cheer and motivation to your work, prioritising organisation, autonomy and flexibility. You will have strong interpersonal skills, professionalism, and an enthusiastic attitude to your work.

Core values include supportiveness, diligence, cooperation and positivity. You will be well presented, calm under pressure and comfortable balancing patient care and your administrative tasks. You can work independently but understand the value of the team.

What you will need:

* Quick learner with strong attention to detail
* Ability to be somewhat flexible with shifts and working hours
* Excellent communication skills with an ability to effectively interact with patients
* Ability to assist with reception highly regarded
* You are very organised, diligent and are calm under pressure
* Up-to-date Vaccination certificate - COVID 19 (Highly Desirable)
* Strong computer literacy

If you're keen to apply, click 'apply now' to forward an up-to-date copy of your CV and Cover Letter stating:

* What interests you most about the role.
* Hourly rate expectations
* Notice Period

Please submit your application via Seek with your Resume and Cover Letter.

Please note: Applications or referrals from recruitment agencies will not be accepted. Only shortlisted candidates will be contacted for an interview.

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