Job Title:
Dynamic Solutions Architect Lead
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About the Role:
We are seeking a highly skilled and experienced Dynamic Solutions Architect to lead end-to-end customer engagement implementations, ensuring on-time and on-budget delivery that meets clients' needs and requirements.
The successful candidate will be responsible for leading cross-functional teams in creating Epics, Features, User Stories, and Acceptance Criteria when required.
* Interact with business stakeholders to understand business requirements and develop functional solution designs that meet business, interface, and performance requirements.
* Conduct Fit/Gap analysis of business requirements and propose solutions for identified gaps.
* Prepare wireframes, process flows/maps, and presentations around system design and configure D365 CRM product based on requirements.
* Deliver end-user and admin training sessions, show-and-tell sessions, and provide tailored demonstrations of technology solutions.
* Review functional test cases based on acceptance criteria and serve as clients' main point of contact throughout all project phases.
The ideal candidate will have experience as a dynamic solutions architect on end-to-end customer engagement implementations and excellent interpersonal, written, and oral communication skills. They must also be able to initiate conversations proactively and work in Agile projects using tools such as JIRA, Azure DevOps.