About this role: We are seeking an experienced Service Supervisor to join our team. This is a key leadership position that requires strong technical knowledge, excellent communication skills and the ability to motivate and train service staff.
The successful candidate will be responsible for supervising and educating service staff on correct workplace processes and procedures. They will also be the liaison between the service office and floor, helping to allocate, monitor and report on jobs.
Inspecting and signing off on jobs to ensure all technical work is carried out to the manufacturer's requirements is another key aspect of this role. In addition, the Service Supervisor will carry out service, maintenance, repair and rebuild work to their own capability.
We are looking for someone with experience in a similar role at a truck, car, machinery or agricultural dealership. A truck mechanic qualification or any other mechanic qualification is essential. Problem-solving skills, a customer-focused approach, strong leadership and organisational skills and intermediate computer skills are also required.
Kenworth and DAF experience is desirable but not necessary. If you have a passion for delivering exceptional results and leading by example, we would love to hear from you.
What we offer:
* Ongoing training and development opportunities
* Award-winning training programs
* Mental health and wellbeing support programs
* Leadership training and career advancement opportunities through our Future Leaders Program
Requirements
* Experience in a similar role at a truck, car, machinery or agricultural dealership
* Truck mechanic qualification or any other mechanic qualification
* Problem-solver, customer-focused, team player, excellent communicator and strong leadership and organisational skills
* Intermediate computer skills
* Kenworth and DAF experience (desirable)
Benefits
* Opportunity to work in a dynamic and award-winning organisation
* Competitive salary and benefits package
* Career advancement opportunities through our Future Leaders Program