The first point on contact you will deliver direct support to clients and provide assistance with services
**Your new company**
Hays are proud to be partnering with a large, state-wide Not-for-Profit organisation. With a focus on tailored support for families and individuals, they have been supporting Tasmanians for over 27 years. They pride themselves on providing disability, mental health, and aged care support, driven by their values of guidance, honesty, and transparency.
**Your new role**
As the first point on contact you will deliver direct support to clients and provide education of services offered by the organisation. You will deal with general inquires, while being able to instruct and direct clients on processes and how to access funding.
Some of your duties will involve,
- Intake and Registration of Clients and Customers
- Incoming calls, general inquires
- Managing appointment schedule
- Writing support plans and scheduling support required
**What you'll need to succeed (Selection Criteria)**
To be successful in this role you will have demonstrated knowledge of a front-line disability, or age care role. You will be able to multitask and have experience in managing serval participants/clients while providing a high level of service.
You will be flexible and adaptable in your new role and work effectively to find solutions to issues. Cert II in Community Services or equivalent would be highly regarded, and you will be able to work both autonomously and with a greater team while having personal drive and integrity. This role will require Working with Vulnerable People Check, up-to-date Police Check (or willing to obtain).
**What you'll get in return**
Your skills and experience will be rewarded with an attractive salary package and the opportunity to grow your career in a fantastic working environment.
You will be working for a business that:
- Provided flexible working arrangements
- Access to free parking
- Access to Salary Packaging
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508**#2782262