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Claims case manager

Melbourne
beBeeEmpathizer
Posted: 5 October
Offer description

Job Overview

Invisible Partners represents the Victorian Government's insurer and risk adviser, VMIA. Its purpose is to build a resilient Victoria through harm prevention and recovery.

This role means influencing outcomes that strengthen the public sector and improve safety.


The Opportunity

Sensitive Liability claims are among the most complex matters managed by VMIA.

You'll work closely with clients, advocacy groups, and legal partners to navigate claims professionally.


Why this Role?

* Make meaningful contributions handling claims with dignity and respect.
* Balance work with purpose in a supportive public sector environment.
* Collaborate and receive support from a close-knit team committed to shared learning and resilience.


What You'll Bring

Success in this role requires mindset and capability rather than a specific background.

* Manage complex claims with discretion and empathy.
* Apply trauma-informed practice and maintain resilience.
* Exercise sound judgment and confidentiality in high-stakes cases.
* Cultivate collaboration across stakeholders.

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