Job Category: Engineering/Program Management
About Icon Water
Icon Wateris an iconic Canberra business with a history ofproviding essential services to Canberra for over 100years.
We are the ACT's supplier of essential water and wastewater services and have proudly served our community for over 100 years – sourcing, treating and supplying water, and managing Canberra's wastewater network. Our work is essential to the health, prosperity and liveability of the region, and we are committed to environmental, social and financial sustainability in everything we do.
Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water's culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.
Job Description
Are you ready to be part of a team that keeps the heart of Canberra flowing? Join Icon Water – Make a Difference in Canberra's Essential Services!
What We're Looking For: We are looking for a suitable candidate to join The Urban DevelopmentServicesteam. Team Leader Developer Serviceshas primary responsibility for supporting local Development andleading a team ofengineers and tradesmen,ensuring that newwatersupply and sewer assets intended for handover to Icon Water are designed and constructed in accordance with Icon Water standards, ACT regulations, industry codes and other statutory requirements.
About this role: With theobjectiveof enhancingthe customer experience, this role isrequiredto be thecustodianfor Development Applications and Communications with Developers, Consultants and relevant Customers. This is achieved by introducing business improvementssuch as digital solutions to support customer management and initiatives that reach customers to become active participants in Icon Water's Urban Developmentprogram. This position isakey leadershipand stakeholder engagementrolefor this program.
Responsibilities of this role: You will be required to provide guidance and assistance to the development inspectors and senior engineers and work closely with them and independently respond to technical queries from the Urban Development Services section and other stakeholders, ensuring thorough analysis, while coordinating with team members to provide consistent responses to deviations from standards. You will also be required to:
* Manage and lead the team and process to ensure that ahigh-qualitydesign and inspection service is delivered in an effective and efficient manner.
* Custodianintroducingcustomer centricbusinesstransformationinitiativessuch asuser pay schemes; Certification scheme;business process redesign;customer centric information and workflow development;developer education program.
* Support the Manager Urban Development servicesaspoint of contactforinternaland external stakeholderson mattersescalated.
* Liaise with developers, consultants, contractors,suppliersand other government organisations on matters involving acceptance of new hydraulic assets.
* Manage sensitive, complex or policy matters that may arisein the ACT developer environment, developing and proposing options for resolution.
* Manage allocation of resources; planning and organising training and developing PPDP's of the team and within the branch asrequired.
* Provide or source technical input to the work of the section; resolving more complex issues arising from external inquiries or work carried out by the section; administer the requirements of the Icon Water Supply and Sewerage Standards, Service and Installation Rulesand other statutory requirementsand standards relevant to urban development.
* In consultation with the team manager assess costs of gifted assets,
* Provideanalysisandmanagementinformationondeveloperservicesissues andassistin other areas asrequested.
Who we are looking for: We're seeking a dedicated individual who has a Civil/Mechanical engineering degreepreferred. You should also have the following:
* Sound ability to read and understand engineering drawings and understanding of advanced water and sewer hydraulic design. Working experience in water utility network designor constructionis highly regarded.
* Demonstrated ability to make well balanced decisions in a confident,timelyand diplomatic manner.
* Ability toeffectivelydeal withsenior internal andexternal stakeholders in a rational considered manner, potentially in confrontational situations, and arrive at effective solutions.
* An awareness of political issues that might arise through individual projectsand ability torationallyresolve.
* Ability to effectively manage staffand budgets.
* Demonstrated ability to plan,manageand implement specific tasks and projects.
* Ability to effectively manage theestablishment andapplication of technical standards and legal policy requirements.
Please submit your resume and cover letter detailing your claims for this position through our Careers Portal.
If you're ready to make a real impact and be part of a company that values your expertise, apply now.
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