Your Role at St John of God Berwick Hospital
We are currently seeking a Medical Receptionist to join our team at Berwick. This is a permanent part‐time position working 45 hours per fortnight, with flexibility to cover leave. The role supports a visiting Obstetrician and Gynaecologist and involves all aspects of a surgical practice, including patient care, appointment and surgery bookings, accounts, pathology processing, cleaning, stock management and general administrative duties. Our practice operates Monday to Saturday, with rostered hours between 8:00am and 6:30pm.
The Position
* Welcoming patients, answering phone calls and replying to phone and email queries.
* Timely and accurate scheduling of appointments, rescheduling and attendance.
* Accurate data entry of patient and referral details.
* Surgical bookings, including Informed Financial Consent.
* Collection of co-payments and health fund billing.
* Facilitating a high level of customer satisfaction.
* Accurate and thorough completion and signing of all relevant documentation.
You will have experience in a reception and/or customer service environment, ideally within a surgical practice. You will be able to prioritise tasks and manage your workload effectively, with strong time management, communication and problem‐solving skills. A demonstrated ability to quickly learn and accurately apply new skills and knowledge is also essential.
To succeed in this role, you will have strong computer skills and high attention to detail, with ideally some experience using Gentu, Excel, Chrome and Gmail. Desirable attributes include knowledge of medical terminology, familiarity with private health insurance funds and claims, and experience or background in gynaecology or obstetrics.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We will offer you
* Salary: $61,403 to $63,133 per annum, (pro rata for part time), plus 12% superannuation.
* Permanent part‐time role, working 45 hours per fortnight.
* Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
* Novated leasing
* Work related expenses
* Self‐education and
* Additional superannuation
* A healthy work‐life balance through flexible work options, additional purchased leave and well‐being programs
* Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
* Innovative Professional Development opportunities
* Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
For enquiries contact Claire Major | Practice Manager, on 03 9088 4945.
If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well‐being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.
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