Job Description:
The Supply Chain Risk Specialist role is a critical component within our organization, responsible for ensuring the smooth operation of our business. This position sits within our Business Banking function, covering the full range of products and services.
Key Responsibilities:
* Support Business Banking teams in selecting, procuring, and onboarding new suppliers and distribution partners while adhering to procurement policies, processes, and third-party management frameworks
* Plan and execute the annual calendar of third-party management activities, including updates to contracts, risk assessments, due diligence activities, and governance activities
* Act as the primary liaison between third-party providers and business service owners to ensure awareness and communication of changes, updates, and relevant planning activities
* Coordinate, participate in, and implement updates or activities required as part of regulatory, policy, or business change initiatives within Business Banking
* Design and conduct contract audits and supplier controls, overseeing performance where necessary against Service Level Agreements (SLAs) to drive business value
* Serve as a key contact point for business continuity activities across Business Banking, working with experts in Business Continuity Management and Technology Risk teams to ensure resilient business services across third- and fourth-party vendors
* Reporting, analysis, and insights on supplier and distribution party usage, value, and compliance – including liaising to manage any events, issues, complaints, or related risk activities
* Maintenance of documentation, contracts, and evidence associated with third-party management to support audits and control testing activities
Requirements:
* 5-10 years' experience in a banking or financial services role or related industry
* Experience working in an agile environment, with a good understanding of third-party risk, procurement, and business continuity processes
* Understanding of regulatory and compliance regimes relevant to third-party suppliers and distribution partners in Financial Services (AML/KYC, Privacy, Design and Distribution Obligations, Banking Code of Practice, CPS230, DORA, Unfair Contract Terms, Modern Slavery)
* A sound understanding of operational risk processes – including risk assessment, issue, and event management, control testing
* Natural curiosity and strong problem-solving skills to identify root causes and find solutions to address process and control deficiencies, prevent customer impact, and remediate where necessary
* Data fluency, attention to detail, and a passion for deriving insight from data and supporting management decisions through reporting and insights
* Strong relationship building and influencing skills, able to liaise with a diverse group of stakeholders
* Initiative and drive to identify potential problems and motivate peers to collaborate to deliver better customer outcomes