Corporate Service Manager Job Overview
The Corporate Services Manager plays a crucial role in ensuring the smooth operation of our organization. This position is responsible for overseeing corporate functions, including finance, governance, and compliance.
Key Responsibilities:
* Lead corporate functions that are diverse and multi-skilled, including finance, HR, WHS, risk, compliance, IT, and administration.
* Work with senior staff to maintain property, plant, and equipment.
* Provide strategic direction for the corporate services team to deliver effectively.
* Liaise with senior staff to coordinate tasks and ensure alignment with organizational goals.
* Support the implementation of organizational change initiatives to foster a culture of adaptability and continuous improvement.
* Contribute proactively to meetings by offering strategic insights and innovative solutions to support organizational goals.
* Regularly evaluate and lead the development and implementation of enhanced business processes, procedures, and policies to improve efficiency, effectiveness, and service delivery.
* Oversee the day-to-day implementation of procedures across finance, human resources, IT, WHS, and business administration to ensure alignment with industry best practices and organizational standards.
* Develop and manage consultancy agreements for Human Resources, IT, Finance, and Legal services.
* Responsible for financial functions, including developing budgets, scenario modelling, cashflows, and reporting to the CEO and Board of Directors.
* Support the CEO in fostering a positive workplace culture, supporting innovation, good governance, and sound financial accounting.
* Commitment to creating and sustaining a safe and healthy workplace and promoting organizational values and behaviors.
* Support the CEO in coordinating the development of organizational policies, procedures, and processes, and ensuring compliance, including Safety Management Systems.
* Other duties as reasonably directed by the employer.
Enabling Functions Oversight:
* Lead the team in delivering compliant, accurate, and timely Payroll, Accounts Payable, and Accounts Receivable tasks in line with business requirements.
* Lead the coordination, integration, and implementation of financial services, human resource management (payroll functions), WHS, risk, compliance, IT, and administration for the organization.
* Lead finance and accounting services to ensure contract, financial, legal, accounting, and governance requirements are met.
* Support Project Leaders in their projects, including financial input and monitoring; and monitor all project milestones and report to the CEO activities at risk or of concern, with recommended solutions prior to briefing the Board's Finance, Audit, and Risk Committee.
* Provide financial information and develop project budgets for funding applications.
Reporting and Communication:
* Lead the reporting requirements for finance and accounting services to ensure contract, financial, legal, accounting, and governance requirements are met.
* Review and monitor all aspects of corporate service delivery, business performance, and risk management.
* Lead Board reporting and actions, including preparing the Board financial reports and budgets for the Finance, Audit, and Risk Committee and Board of Directors.
* Coordinate and administer all financial reporting requirements to Government and non-government/industry agencies as required.
Audit Quality Assurance Reporting:
* Provide accounting support to the organization's administration staff to produce sound financial reporting.
* Analyze and interpret financial results, and compile information for reporting, including internal and external reporting.
* Utilize and provide recommendations on the financial information to assist with organizational decision-making.
* Monitor job budgets recording and reporting, and work with Managers and Project Leaders to manage budgets.
* Prepare monthly financial reports for the Project Leaders and General Manager prior to CEO and Board briefing.
* Financial acquittals and coordination of financial statements and annual external audit.
Organizational Policy Review:
* Oversee policy and procedure reviews to the Board in line with CEO and Board expectations.
* Oversee the WHS Safety Management System Processes.
* Oversee the provision of Contract Management services.
Contract Administration:
* Provide administrative support to Project Leaders and Managers/Team Leaders to ensure contracts are standardized using appropriate templates.
* Monitor and review outgoing contracts/agreements.
Asset and Fleet Management:
* Oversee and coordinate the Mount Isa Building management and maintenance.
* Coordinate all asset purchases and disposals (as per Board-approved Capital Items Budget and Delegations Register).
* Vehicle Fleet Management oversight, in partnership with the General Manager and all organization staff.
* Coordinate Asset Management activities in line with Australian Not-for-Profit (NFP) business standards.
* Coordinate and maintain asset register and asset audit per annum.
* Coordinate asset depreciation register and records.
Human Resources Support:
* Create, lead, and foster an inclusive workplace.
* Provide clarity of purpose to all allocated and associated staff for all activities.
* Implement individual Professional Development plans for direct staff to ensure they are supported in their roles, aspirations, and relevant learning and development of staff.
* Recognize the efforts of direct staff in a positive and constructive manner.
* Manage the performance management process, including feedback to your staff through both formal and informal mechanisms and opportunities.
Selection Criteria:
* Qualifications in a relevant discipline (e.g., Business Management, HR, Finance, or Accounting).
* Accomplished leader of multi-functional teams (minimum 5 years' experience), including workforce planning and staff performance management.
* Demonstrated experience and skills in financial management accounting systems (Reckon Accounts Hosted or similar).
* Demonstrated experience in innovative change management or systems improvement.
* Sound understanding of corporate services best practice (NFP and NRM desirable but not essential).
* Demonstrated skills in the development and implementation of financial budgets, cashflows, reports, and contractor management and analyzing results that drive decision-making.
* Demonstrated project management skills, including working within budgets and timeframes, and producing high-quality written reports and confident communication.
* Exceptional communication skills, including the ability to communicate with and influence a diverse client base, including industry groups, government, and Board Directors.
* Current driver's license.
Additional Factors:
* Initiative, flexibility, and problem-solving abilities, and a personal commitment to attaining high work standards are important attributes for success in this role.