Time left to apply End Date: May 15, 2025 (24 days left to apply)
job requisition id JR-
Employment Type
Fixed Term
Closing Date
14 May :59pm
Job Title
Triple Zero Operator
Job Summary
We offer multiple roles that perfectly cater to those who prefer to work just 5 hours a day or night. Our rosters are provided well in advance, giving you ample time to plan your family and social commitments without any hassle.
Here are some of the amazing employee benefits you can look forward to:
* Paid Annual Leave
* Paid Sick Leave entitlements
* Superannuation at an impressive rate of 11.5%
* Employee discount (30%) on Telstra services
* Rest Breaks every Hour
We have a variety of rosters available to suit your preferences:
* Monday to Friday: 9:00am - 2:00pm (5 days a week)
* Tuesday to Saturday: 3:00pm - 8:00pm (5 days a week)
To be successful in this role, you will:
* Efficiently connect all emergency calls to Police, Fire or Ambulance
* Provide consistent and high-quality service standard to our customers, embedding a First Time Right culture
* Manage your own work performance to meet set objectives
* Ensure every customer is treated with an empathetic approach
* Adhere to the Telstra Values, Cultural Priorities and Code of Conduct at all times
A bit about you
* High volume Contact Centre Experience
* Computer Literacy skills
* High Resilience Level and the ability to cope well under pressure
* Experience in working in a team-based environment
A job at Telstra is like no other you've had. You'll be challenged, you'll be inspired, and you'll be proud. Because whatever your job is here, you'll always be part of something bigger.
What are the next steps?
If you're looking for the platform to evolve and develop your career, we want to hear from you! We'll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business.
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
About Us
We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed. We've always been committed to being a great place to work as we make the world a better place too.
Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
Recruitment Support
We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.
In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.