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About Us
Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit company, one of 31 Primary Health Networks established by the Australian Government. We identify the health needs of our local community, then fund and improve primary health services to keep people well and out of hospital. GCPHN is building 'one world class health system for the Gold Coast' and we know we can't do it alone.
About Us
Gold Coast Primary Health Network (GCPHN) is an independent, not-for-profit company, one of 31 Primary Health Networks established by the Australian Government. We identify the health needs of our local community, then fund and improve primary health services to keep people well and out of hospital. GCPHN is building 'one world class health system for the Gold Coast' and we know we can't do it alone.
We Offer
* Remuneration package of $134,367-$144,202 + Super.
* Flexible work arrangements that support work-life balance, including access to a hybrid working policy.
* Salary packaging (Fringe Benefit Tax exemptions) up to $15,900 p.a. + $2,650 p.a. meal and entertainment (tax free income).
* Exceptional organisational reputation with established relationships in primary health care.
* Additional benefits of 5 weeks annual leave per year, paid parental leave, plus annual CPI salary increases.
* Benchmarked 'Soaring' workplace culture, with a supportive and collaborative team.
* Convenient location at Robina (Gold Coast) with free onsite parking.
The Role
The People and Culture Manager plays a pivotal role in shaping and sustaining a high-performing, inclusive, and engaging workplace culture. This position leads strategic initiatives across employee relations, talent acquisition, workforce development, and retention, ensuring alignment with the organisation's values and business objectives. As a trusted advisor to senior leadership, the role provides expert guidance on people management, organisational development, and cultural transformation.
Contract Type: Full-Time Fixed-Term until 30 June 2027 (with potential for extension).
Flexibility: Part-Time arrangements may be negotiable (minimum 4 days per week).
Key Responsibilities
Strategic HR Leadership
* Develop and implement HR strategies aligned with the GCPHN Strategic Plan and business goals.
* Anticipate workforce priorities and design short- and long-term plans to drive innovation and performance.
* Lead organisational change initiatives and support continuous improvement.
Talent Acquisition
* Oversee recruitment processes to attract and retain top talent.
* Ensure a diverse, skilled, and values-aligned workforce.
* Design and implement effective onboarding programs to support employee integration and engagement.
Culture & Engagement
* Champion a positive, high-performance culture that reflects the organisation's vision and values.
* Lead initiatives that enhance employee morale, satisfaction, and productivity.
* Promote diversity, equity, and inclusion (DEI) through targeted programs and policies.
Learning & Development
* Design and deliver training programs that support career growth and leadership development.
* Assess workforce capability needs and implement strategies to address skill gaps.
Employee Relations & Performance
* Manage employee relations and workplace investigations with fairness and consistency.
* Implement performance management systems that support accountability and excellence.
* Mediate and resolve complex employee issues to achieve positive outcomes.
Compliance & Risk Management
* Ensure HR and WHS policies comply with legal requirements and reflect best practice.
* Conduct risk assessments and manage incident reporting, investigations, and return-to-work programs.
* Oversee workers compensation claims and injury prevention strategies.
HR Systems & Analytics
* Design and manage HR reporting tools, dashboards, and predictive analytics.
* Provide actionable insights to inform decision-making and workforce planning.
Selection Criteria
Essential
* Tertiary qualification in Human Resources or a related discipline (or equivalent experience).
* In-depth knowledge of the Fair Work Act 2009 and modern awards/industrial instruments.
* Proven experience in developing and implementing workforce and organisational development strategies.
* Strong understanding of employment legislation, WHS, recruitment, remuneration, and HR systems.
* Demonstrated ability to lead change, manage projects, and engage stakeholders.
* Excellent communication, advisory, negotiation, and interpersonal skills.
* Experience resolving complex performance and employee relations issues.
* Proven ability to lead and develop a small HR team.
Desirable
* Experience with integrated HR Information Systems (e.g., Employment Hero or similar).
* Qualifications in Rehabilitation Coordination or Certificate IV in Work Health and Safety.
* Experience working in a not-for-profit or community-based organisation.
To apply, please submit your resume as well as a cover letter addressing the above Selection Criteria.
Applications close Wednesday 25th June at 9:00am.
Please note the successful candidate will be required to undergo a National Police Clearance.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Human Resources
* Industries
Human Resources Services and Non-profit Organizations
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