Overview
Join to apply for the Rental Sales Agent role at Avis Budget Group.
We are looking for help at our counters to serve our valued customers. This ongoing full-time role based at Gold Coast Airport (Coolangatta) offers full training, a supportive culture, and opportunities to grow within a large, global organisation.
What You’ll Do
- Establish customer car rental needs by actively listening
- Review ABG’s add-ons and services to determine what may best suit the customer
- Communicate rental procedures and guidelines effectively
- Complete rental bookings in a timely, efficient and accurate manner
- Answer customer questions and inquiries
What We’re Looking For
- Applicants must have a full and valid driver’s licence
- Full-time position requiring availability to work on a rotational roster that includes evenings, weekends and public holidays
- Must have working rights in Australia (this is a full-time permanent role; Student Visa or Working Holiday Visa holders are not eligible at this stage)
- Ability to work in a fast-paced environment while delivering exceptional customer service
- Previous experience within retail, hospitality, customer service or similar roles; sales experience is highly regarded
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
Benefits And Perks
- Competitive rate with loadings/overtime rates and performance bonuses
- Employee discounts on car rental across Avis Budget Group
- Full training provided to help you achieve your goals and reach your potential
- Wellbeing programme including discounted life insurance options, discounted health cover, and superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for mental health and wellbeing
About Avis Budget Group
We don\'t just rent cars. We\'re changing the way people move. Across our world-famous brands — Avis, Budget, Zipcar, and Apex — we\'re leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience managing global fleets and one of the largest fleets of connected cars in the world, we are committed to innovation and moving the future of mobility forward.
Location: Coolangatta, Queensland, Australia
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