Job Title:
Store Leader
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Job Description:
As a Store Leader, you will be responsible for running a busy store with a large team and significant financial turnover. Your primary objective will be to create an exceptional customer experience while managing multiple department leaders and driving sales targets.
This is a senior leadership role where you will coach and develop your team, manage store operations, drive commerciality through smart product placement, and maximise profitability through driving sales and KPIs with your team.
You will create a positive workplace where everyone can grow while delivering results through strong leadership and strategic thinking.
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Required Skills and Qualifications:
* Experience coaching teams to deliver exceptional service and build customer loyalty.
* Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience.
* Strong retail operations experience with efficient process management.
* Experience leading back-of-house teams with high-volume deliveries.
* Understanding of driving profit through using reports and smart product placement.
* Experience managing department managers or large full-time teams, plus planning who can step up into future roles.
* Proven ability to build a positive team culture through coaching and recognising good work.
* Track record of hiring and developing strong retail staff.
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Benefits:
* Quarterly bonuses for Store Managers and Assistant Managers.
* Dynamic work environment and engaging with best products and biggest sports fashion brands in the market.
* Internal progression opportunities due to continuous growth.
* Training and development opportunities to kickstart, evolve and shape your career.
* Access to attractive staff discount and opportunity to use it for friends and family.
* Employee Assistance Program and Mental Health champions.
* Anniversary gifts to celebrate team milestones.
* Paid parental leave for full-time employees.
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Others:
Turnover of store: 3+ million.
Team size: 30+
Team structure breakdown: Store Manager; Assistant Store Manager; In-Store VM; 3x Department Supervisors; FT; Casuals 10+.