Room Attendant Job Description
We are seeking a highly motivated and detail-oriented Room Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay.
About the Role
* Service and cleaning of rooms in line with brand standards
* Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly
* Maintain high levels of cleanliness and organization in all areas of the hotel, including guest rooms, public areas, and back-of-house spaces
* Collaborate with colleagues to achieve team goals and objectives
Requirements
* Minimum 6 months of Housekeeping experience
* Exceptional attitude and 'can do' mindset
* A team player with a positive open and honest communication style
* Ability to complete physical tasks and be on your feet as well as being able to bend and kneel
* Occasional lifting of items up to 23 kilograms and/or push/pulling heavy objects
* High attention to detail
* Flexibility to work various shifts including evenings and weekends and public holidays
* Must have full working rights for Australia
What We Offer
* A competitive wage that rewards all your hard work
* Paid birthday leave - hip hip hooray
* Paid parental leave scheme
* Free onsite parking
* Generous colleague discounts across IHG Hotels in Australia and worldwide for accommodation food and beverage
* A massive perks discount platform for all your favourite brands and retailers
* Most importantly your career journey will be supported through our lifelong development programs
Working with Us
We give our people everything they need to succeed. From a competitive wage to a wide range of benefits designed to help you live your best work life.
IHG gives every member of the team the room they need to belong grow and make a difference in a collaborative environment. We know that to work well we need to feel well both inside and outside of work and through our myWellbeing framework we are committed to supporting wellbeing in your health lifestyle and workplace.