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Clinic receptionist/manager

Wollongong
Illawarra Mercury
Receptionist
Posted: 30 July
Offer description

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We are currently seeking an experienced Clinic Coordinator/receptionist to lead our small team.

This position involves coordinating and managing clinic operations, including inventory ordering, delivering personalised patient care and communication, and supporting day-to-day administrative processes. The role is flexible, requiring a minimum of three working days per week.

While this is not a hands-on clinical role, prior experience as a clinician in the Medical Aesthetic or Beauty Industry is essential, along with a strong understanding of skin health. We're looking for someone ready to take ownership of the clinic's operations as if it were their own. This position is ideal for a mature, experienced professional seeking a senior role with long-term potential and commitment.

Essential Criteria


* A Diploma in Beauty Therapy
* Proven experience working in and leading a team in the Beauty Industry including reception/front desk work
* You must be comfortable communicating with our patients and supporting them to book in their treatments despite busy work schedules.
* Demonstrated interpersonal and positive communication skills that inspire and motivate team members, fostering a collaborative and productive work environment.
* Demonstrated ability to thrive in a fast-paced environment, ensuring efficiency and excellence in clinic operations and skills in communication and priority setting.
* Sound knowledge of SOP, Medicare processing/billing and Xero software is highly desirable.
* Create and post engaging daily content across social media platforms to maintain a consistent brand presence.

Benefits
* Competitive hourly rate, working with a small, supportive team in a beautiful environment.
* Generous product and treatment incentives to experience our products and treatments.
* Support to take on formal education in Business Administration should you choose to do so.

If you are interested in this role, please apply with your resume and address the essential criteria in your cover letter quoting "ultraclear" so we know you have read this description thoroughly


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