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Dental receptionist front office coordinator (melbourne)

Melbourne
Wall Street
Receptionist
Posted: 27 September
Offer description

About Us

Our busy practice located in Burwood East is leading the industry when it comes to Dental Implants, Cosmetic Dentistry, & Sleep Dentistry procedures. The clinic is up-to-date and spacious. Our team of professionals are experts in general dentistry, implant surgery and smile design, and includes dentists and dental therapists. We offer a wide range of treatments and procedures, including:

- High-end general and cosmetic dentistry
- All-On-4 and all aspects of Dental Implants
- Smile makeovers and Full Mouth Rehabilitation

Benefits

- Enjoy your weekends! weekday role
- A rewarding career and highly competitive remuneration on offer
- Play a vital part in the incredible transformations of our patients and enabling them to live more fulfilling lives
- Free onsite parking and close to public transport
- Annual business conferences

...did we mention we have an espresso machine?

About the Role

We are seeking a dedicated, highly organised and customer-focused Dental Receptionist Front Office Coordinator for immediate start. You will be responsible for the smooth running of our reception area and providing exceptional patient service.

The position is Part Time Tuesday-Friday: Tuesday-Thursday 9am-6pm; Fridays 9am-4pm.

About You

- A minimum of 1 year experience in dental reception
- Oasis software experience is highly advantageous but not required
- Strong organisational abilities and attention to detail

Due to the range of services we offer, especially Sleep Dentistry, you will possess the following attributes:

- A caring, empathetic nature
- A friendly and warm personality
- Be well presented with a strong work ethic

Key Responsibilities

- Welcoming patients and managing the reception area in a friendly and professional manner
- Answering and directing incoming phone calls, booking appointments, and managing the practice's schedule
- Handling patient enquiries and addressing any concerns or issues that may arise
- Maintaining accurate patient records and confidential data in our practice management system
- Assisting with billing, invoicing, and other administrative tasks as required
- Collaborating with the clinical team to ensure a seamless patient experience
- Upholding the highest standards of customer service and practice procedures

How to Apply

If this sounds like you, please submit your cover letter and resume by clicking "Apply for this job".

Application Questions

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- Do you have a minimum of 1 year of experience working as a dental receptionist?
- Are you available to work part-time Tuesday through Friday (Tuesday-Thursday 9am-6pm, Friday 9am-4pm)?
- What are your base hourly pay rate expectations?

#J-18808-Ljbffr

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