A customer service professional is required to install, repair and maintain nbn products and services.
Key Responsibilities
* Installation and maintenance of network equipment and fibre connections
* Providing exceptional customer service skills including resolving technical issues and escalating complaints if necessary
* Working autonomously in customers' premises, managing daily tasks and ensuring timely completion
Candidates with backgrounds in communication cabling or electrical fields are preferred for this role.
This is a permanent position offering a full-time schedule with regular working hours and opportunities for career advancement.
The ideal candidate will be proactive, reliable and able to work effectively in a fast-paced environment.
The ability to communicate complex technical information to non-technical stakeholders is essential.
A flexible approach to work and willingness to adapt to changing priorities is also desirable.