Job Summary
This is a highly demanding and rewarding role within our sales organization. As a Key Account Manager, you will be responsible for building and maintaining long-term relationships with key customers in the mining industry.
The successful candidate will have a strong understanding of surface and underground mining operations, as well as experience in managing high-value, complex customer relationships. You will be expected to drive account planning, service excellence, and innovation to deliver value for both us and our customers.
About The Role
We are seeking a highly motivated and self-driven individual who can work effectively in a fast-paced environment. The ideal candidate will have 5+ years' experience in strategic account management, technical sales, or mining services, preferably with major mining companies.
* A listener first and a sales professional second
* A resilient, self-motivated solutions finder
* Exceptional communication and interpersonal skills
* A technical acumen and familiarity with mining equipment and automation technologies
Key Responsibilities
The Key Account Manager will be responsible for:
* Strategic Relationship Management: Building and maintaining trusted, collaborative relationships with stakeholders across multiple operations
* Account Strategy & Execution: Developing and executing a comprehensive strategic account plan ensuring our solutions deliver measurable value
* Innovation & Value Delivery: Identifying and promoting innovations that align with customer goals in safety, productivity, decarbonization, and digital transformation
* Commercial Management: Managing contract performance, leading commercial negotiations, and ensuring alignment with agreed terms, pricing structures, and KPIs
Benefits
We offer a competitive salary package, company vehicle, phone, laptop, and paid parental leave for primary and non-primary carers. Our employees also receive above NES long service leave, years of service recognition awards, training and mentorship opportunities, and flexible work options.
We pride ourselves on being a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment for surface and underground applications.
About Us
We are a leader in the mining and construction industries, with around 18,200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more about us by visiting our website.