Shaping the future of dairy-based products and services is an exciting opportunity. As a customer service professional, you will be responsible for delivering exceptional experiences across various channels.
About this role
This position involves being the first point of contact for customers, responding to their inquiries and resolving issues promptly.
* Manage sales orders, invoicing, transport bookings, and other tasks with attention to detail.
* Collaborate with the sales and operations teams to provide outstanding customer service.
Requirements
We seek an individual who can excel in this role by:
* Demonstrating strong customer service skills and a customer-centric mindset.
* Excellent communication skills, both written and verbal.
* Being computer literate with attention to detail.
* Able to build rapport and create sustainable relationships with customers and stakeholders.
* Target-driven and able to work towards KPIs and targets.
Benefits and Expectations
This position requires someone who is flexible, adaptable, and able to thrive in a fast-paced environment.