As a Telecommunications Technician you will play a critical role in delivering high-quality network solutions across Perth's metropolitan region. With a strong presence and reputation for fast and efficient service, transparent communication, and commitment to a clean and professional work environment, this is an exciting opportunity to contribute to the growth of our telecommunications services.
Key Responsibilities
* Review drawings, specifications, and work areas to determine appropriate installation requirements for equipment.
* Install and configure customer-premises equipment including routers, NTDs, switches, telephones, and PCs.
* Diagnose and repair faults in fiber and copper networks using OTDRs, power meters, and other testing instruments.
* Install and maintain underground and aerial cabling, including conduit works, joint closures (DJL, FJL, BJL), and cable splicing.
* Set up telecommunications systems such as telephones, data transmission devices, switchboards, and network equipment.
* Perform end-to-end fiber and copper testing (insertion loss, OTDR) to ensure optimal network performance.
* Prepare technical documentation, configuration reports, and provide client support as required.
* Ensure compliance with safety standards and implement traffic control plans at sites.
* Collaborate with NBN and delivery partners to ensure design, quality, and contractual requirements are met.
* Conduct site surveys to assess feasibility and optimal placement of equipment.
* Perform preventative maintenance and routine inspections to ensure network reliability.
* Assist in troubleshooting, diagnosing, and resolving complex network issues.
* Provide technical guidance and training to junior staff or clients on equipment usage and maintenance.
* Monitor network performance, identify potential bottlenecks or risks, and recommend improvements.
* Coordinate with internal teams and external vendors to manage installations, upgrades, and maintenance schedules.
* Maintain accurate records of work performed, including installations, repairs, and testing results.
* Respond promptly to service outages or urgent client issues to minimize downtime.
* Stay up to date with emerging technologies, industry standards, and best practices in telecommunications.