About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around employees in more than 200 locations worldwide.
For the better. Together.
Your job duties & responsibility include but are not limited to the following:
· Entry and/or validation of purchase orders and orders into the JDA WMS
· Liaise with clients, carriers and internal stakeholders in relation to shipping requirements and documentation
· Ensure that all delivery dates are adhered to in order to ship goods on time and in full
· Coordinate the flow of timely information to and from customers and escalate issues with a high sense of urgency.
· Communicate with warehouse personnel to ensure orders are picked, packed and staged in a timely manner.
· Use initiative to find customer focused solutions
· Develop relationships with freight carriers and key customers
· Actively engage in a culture of business improvement
· Assist customers with tracking status of consignments when required
· Excellent communication skills, both professional and friendly
· Advanced, proven working knowledge in MS Office
· Be a team player, yet also be able to work autonomously
· Thrive in a challenging environment, where multi-tasking is a must
· Exceptional attention to detail
· Strong procedure and process orientation
· A passion for on time delivery, critical time path aware
· Driven by Lean methodologies and process improvement
· Responsible for reviewing all customer documentation, telephone, over-the-counter orders reporting any perceived
discrepancies in information provided and for resolving any issues.
· Maintain procedural forms and documentation and table file data maintenance in JDA system.
· Processing Request for Changes for documents on the QMS system.
· Record internal and external complaints on QIR's.
· Take immediate corrective action and initiative to resolve any customer complaints, prevention of non-conformance
recurrences and advise client of resolution progress/outcome.
· Identifying and reporting any unsafe work practices.
· Responsible to ensure all activities are undertaken in accordance with Chain of Responsibility and Health and Safety
and Environmental regulations and requirements
· Other duties as specified by Contract Logistics Manager.
· Deal with clients and staff in a friendly and professional manner.
· Wear safety/protective clothing as required.
· Other tasks and responsibilities which may be assigned as and when required by supervisor/manager
About the Job
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About You
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About our Benefits
* A strong Team Spirit and a lot of fun together
* A safe, multi-cultural and inclusive environment
* Individual opportunities for growth and development
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Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you
If you are excited by this fantastic opportunity and have what it takes, then click APPLY