Posted: 16 June
The role
AI Job Summary
- Proven experience in sales or customer service, preferably within the luxury market.
- Results-driven approach with a track record of exceeding sales targets and KPIs.
- Maintain post-delivery customer service to support long-term relationships and repeat business.
Role Type
On-site - Permanent - Full-time - Employee
Description
South Coast BMW is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across the Wollongong area. We operate in a fast-paced, high-volume environment, but never lose sight of what matters most - our people and our customers.
Are you ready to accelerate your career in the fast-paced and competitive automotive industry? South Coast BMW is seeking an experienced Sales Consultant to join our agile team. This is your opportunity to be part of a high-energy environment where passion, excellence, and innovation drive success!
What You'll Do
- Maintain post-delivery customer service to ensure long-term customer relationships and repeat business.
- Provide outstanding customer service by exceeding customers' expectations with personalised advice and tailored solutions.
- Demonstrate superior product knowledge of BMW's luxury vehicle range.
- Generate new business through proactive engagement, including follow-ups and staying ahead of market trends.
- Achieve sales targets and contribute to the dealership's overall success.
- Work collaboratively with the broader team to drive continuous improvement and excellence.
What We're Looking For
- Proven experience in sales or customer service, preferably within the luxury market.
- Strong negotiation, communication, and interpersonal skills.
- Ability to thrive in a fast-paced, high-performance setting.
- A customer-centric mindset with a passion for delivering exceptional service.
- Excellent time management and organisational skills.
- A results-driven approach with a track record of exceeding sales targets and KPIs.
Why Join us?
- Exclusive staff discounts across multiple automotive brands.
- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks.
- Ongoing career development through internal training and manufacturer-accredited programs.
- Paid Parental Leave.
- Employee Assistance Program (EAP).
Important information
- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.
We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.
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