Assistant Store Manager Role
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We are seeking a highly skilled Assistant Store Manager to lead our retail team in Ballarat, Australia. This role involves overseeing the daily operations of our store, ensuring exceptional customer service and driving sales growth.
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* Lead a team of retail professionals to deliver outstanding customer experiences and achieve business objectives.
* Coordinate day-to-day store activities, maintaining a welcoming environment for customers.
* Resolve customer complaints with empathy and professionalism.
* Support new team members through onboarding and provide them with the necessary tools and knowledge to succeed.
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To be successful in this role, you will:
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* Hold experience working in a fast-paced retail environment and possess innovative problem-solving skills.
* Be well-versed in customer service principles and have the ability to resolve issues effectively.
* Be a results-driven professional with strong decision-making skills and a collaborative mindset.
* Be able to work effectively in a team environment and support colleagues to achieve their best.
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This is an exciting opportunity to develop your skills and knowledge in a dynamic retail environment.
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We offer a range of benefits including competitive remuneration, employee discounts, paid parental leave and flexible working arrangements.