Overview Seeking a proactive Technical Ingredients Advisor to join a reputable company.This role focuses on supporting the Account Managers and clients by providing expert guidance on product quality, suitability, and application.
You will act as a key bridge between Quality, R&D, Production, and Sales to ensure our flavours meet client expectations and deliver consistently excellent results.
Key Responsibilities Provide technical advice to Account Managers regarding ingredient and finished product quality, taste, and suitability for client applications.Assess products to ensure they meet client specifications and shelf-life requirements.Identify potential quality issues, including deviations or product inconsistencies, and advise on corrective actions.Collaborate closely with R&D and Production teams to resolve quality challenges and improve formulations.Support client interactions by offering practical insights and recommendations, helping Account Managers address customer queries confidently.Maintain accurate records of product quality, customer feedback, and any corrective measures taken.Contribute to continuous improvement initiatives that enhance product quality and customer satisfaction.
Key Requirements Experience in a Quality Assurance, Quality Control, or Technical Support role within the food, flavour, or ingredients industry.Strong understanding of product applications, sensory attributes, and client requirements.Excellent communication skills, able to translate technical information into actionable advice for sales teams and clients.Collaborative mindset, working effectively with commercial, R&D, and production teams.Problem-solving skills with a proactive approach to addressing quality-related challenges.