As a seasoned customer growth specialist, you will be responsible for cultivating and expanding our existing client portfolio.
About the Role
This position entails building and maintaining proactive, service-driven relationships with our clients through regular check-ins and quality reviews to ensure exceptional service delivery.
* Developing and executing strategies to grow existing client relationships.
* Maintaining open communication channels with our clients and conducting regular service reviews to identify areas for improvement.
* Identifying opportunities to upsell additional services offered by our organization.
About You
We are seeking an individual who is passionate about delivering excellent customer experiences, adheres to established processes, and possesses strong analytical and problem-solving skills.
Key Skills and Qualifications
Applicants should have experience in the recruitment industry, along with exceptional communication and interpersonal skills, and the ability to adapt to new technologies.
Employee Perks
This role offers competitive remuneration, a collaborative team environment, a dynamic company culture, and opportunities for long-term career growth, including on-site parking and additional benefits such as wellness leave.