At National Dental Care (NDC), our mission is simple — to Make Australia Smile. Guided by our vision to be the first choice for both dental professionals and patients, we’re passionate about delivering outstanding patient care while creating workplaces where our people feel valued, supported and empowered to succeed.
Established in 2013, NDC has grown to become one of Australia’s largest and most trusted dental service providers, with a nationwide network of 111 modern practices — and growing. Our strength lies in our people, our collaborative culture, and our commitment to continuous improvement and clinical excellence.
We’re seeking a caring and reliable Dental Assistant to support our clinicians in delivering high-quality, patient-centred care. You’ll assist chairside, prepare rooms and equipment, and help create a calm and welcoming experience for every patient.
What You Will Be Doing
• Provide chairside clinical assistance to Dentists and Oral Health Therapists across a range of procedures
• Prepare surgeries, instruments and equipment in line with infection control and sterilisation standards
• Maintain accurate treatment notes, sterilisation logs and clinical documentation
• Ensure operatories are clean, stocked and ready for each scheduled patient, and contribute to daily team huddles
• Support patient comfort, communication and education throughout appointments
• Maintain stock levels, assist with ordering and coordinate laboratory work requirements
• Report equipment faults and support routine maintenance processes
• Assist with reception and patient support duties when required
• Collaborate with practice and support office teams as needed
• Follow NDC policies and procedures relating to infection control, WHS, QA, HR and emergency preparedness
• Participate in ongoing training, development and performance review activities
• Contribute positively to a supportive, team-focused clinical environment
Senior Dental Assistant (where applicable)
• Provide training, guidance and support to junior team members
• Ensure radiation safety protocols are followed
• Oversee lab case coordination and assist with advanced stock management
• Support the Practice Manager with delegated clinical or administrative tasks
Qualifications
About You
• Professional in both presentation and communication
• Energetic, motivated and adaptable, with the ability to remain calm under pressure
• Empathetic, patient-focused and supportive toward both patients and colleagues
• Able to work independently and collaboratively within a team environment
• Respectful and inclusive when working with people from diverse cultural backgrounds
• Demonstrates initiative, accountability and reliability
Qualifications & Experience
• Minimum 12 months’ experience as a Dental Assistant
• Experience supporting general and chairside dentistry (e.g., paediatrics, endodontics, restorative)
• Certificate III or IV in Dental Assisting.
• Experience in dental practice administration or reception.
• Experience using Dental4Windows (D4W) or similar practice software
Skills & Competencies
• Strong clinical understanding of dental procedures, workflows and infection control protocols
• Excellent patient communication and interpersonal skills
• High attention to detail, accuracy in record-keeping and strong organisational capability
• Ability to understand and apply policies, legislation and clinical guidelines
• Ability to prioritise tasks and manage competing demands in a busy clinical setting
• Confident computer literacy, including Microsoft Office and practice software
Additional Information
We appreciate the interest of recruitment agencies; however, we are not accepting agency referrals for this role.