Youth Access Worker
Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.
headspace provides early intervention mental health services to 12–25-year-old, along with assistance in promoting young peoples' wellbeing and is committed to working within a holistic, family inclusive approach.
Why work for us?
With us you will work with people at times of vulnerability in their lives, create a career you'll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.
Your new role
· Full time fixed term 12 months Parental Leave Cover located in headspace Wagga Wagga, NSW
· Annual Salary between $88,099.44 to $96,140.49, plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.
The headspace Youth Access Worker is responsible for the provision of case management services within the context of an integrated mental health service for young people who have been diagnosed with a mental health disorder or may be at risk of developing one.
Duties
In consultation with the Manager, headspace Wagga Wagga, the Youth Access Worker is to:
· Engage with young people aged 12–25 experiencing or at risk of mental health and/or substance use issues.
· Facilitate access to headspace Wagga Wagga services and external supports for identified needs (e.g. counselling, accommodation, education/training).
· Provide information and guidance on mental health, substance use, and available support services.
· Advocate on behalf of young people with schools, employers, carers, and other service providers.
· Contribute to the development and implementation of headspace Wagga Wagga program strategies and plans.
What you'll need to succeed
1. Relevant tertiary qualifications in any of the following disciplines: Social Work, Occupational Therapy, Intensive Assertive Case Management, or related discipline
2. Extensive experience in case management of young people within a multidisciplinary team.
3. Knowledge, experience, understanding and demonstrated passion for, and interest in, the health and welfare issues affecting young people.
4. Demonstrated knowledge of and sensitivity to the mental health needs of young people years) and their families to work holistically with young people around mental health, health and wellbeing needs, family and domestic violence and youth from diverse backgrounds.
5. Demonstrated ability to undertake screening and assertive management of clients and their carers to determine client care needs and assist clients to access necessary services.
For a full list of selection criteria, please refer to the position description on our Careers site. To view the position description, click on the paper clip on the upper right side of the screen.
Aboriginal and Torres Strait Islander Applicants are encouraged to apply.
What you'll get in return
This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.
What you need to do now
If this sounds like the ideal position for you, Apply today Shortlisting and interviews will occur as applications are received.
Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).
For a full list of selection criteria, please refer to the position description. To view the position description, click on the paper clip on the upper right side of the screen.Applications that do not address selection criteria will not be considered during the shortlisting process.
Applications should be submitted only via the "Apply" button on RACR's careers site.
For further information about the position or application process, please email
Closing date for applications: Midnight on 30 November 2025