Job Overview
The role of Assistant Store Manager is a dynamic and motivating position that requires a retail sales professional to support the team and drive sales in the retail store.
Our organization seeks a results-driven individual who can provide outstanding customer service, lead by example, and inspire their colleagues to create memorable shopping experiences for customers.
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Key Responsibilities
* Lead the team to achieve and exceed sales targets and key performance indicators.
* Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store environment.
* Develop and implement sales strategies to drive business growth and increase profitability with the Store Manager's support.
* Foster a positive and collaborative work environment where teamwork and excellence thrive, supported by the Store Manager.
* Handle customer enquiries, resolve complaints, and ensure customer satisfaction at all times.
* Be innovative, creative, and passionate about supporting the local and wider community through solution-focused advice and service.
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Requirements
* Previous experience in retail sales or customer service is essential, with at least one year in a leadership role beneficial but not necessary.
* Excellent communication and interpersonal skills are required.
* Strong organizational and time management abilities are necessary.
* A passion for exceeding targets is desired.
* Flexibility to work rostered weekends, attend training, and promotional events when required.