About the Role
As a Medical Secretary, you will be responsible for providing administrative support and assistance to patients and their families upon their arrival to the clinic.
Your Key Responsibilities
* Provide exceptional customer service and ensure a smooth experience for patients and their families.
* Manage multiple tasks simultaneously, including doctor's appointment diaries, phone calls, and emails.
* Develop strong relationships with doctors, nurses, psychologists, administrators, and other clinical and non-clinical staff members.
* Coordinate with staff from other departments to ensure seamless communication and collaboration.
Requirements
* You will have a passion for customer service and enjoy working in a busy environment.
* You must possess strong communication, multi-tasking, and interpersonal skills.
* Computer literacy, including the Microsoft Office suite of programs, is essential.
* Attention to detail and understanding of a specialist practice setting are highly desirable.
* Demonstrated minimum 1 year experience in a hospital/medical administrative position is preferred.
* Demonstrated knowledge of medical terminology is also an advantage.
What We Offer
We offer a dynamic work environment, opportunities for professional growth and development, and a competitive remuneration package.
Remuneration Package
* A base hourly rate ranging from $32.29 + superannuation + levels of experience and qualifications.
Benefits
Our organization offers a range of benefits to support your physical and mental wellbeing, career progression, and financial stability.
Professional Advancement
* Recognition and rewards for outstanding performance.
* Access to professional development opportunities, including education scholarships and the Ramsay Leadership Academy.
* Employee referral programs to support career progression.
Health and Wellbeing
* Flexible work opportunities to balance work and personal life.
* A flexible leave program to cater to individual needs.
* An employee assistance program offering access to confidential counselling, coaching, and support.
Leisure/Social/Financial
* Discounts for leisure travel with selected hotels.
* Salary sacrifice opportunities, including airport lounge membership, self-education expenses, novated leasing, and more.