Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives.
In this dynamic and high-impact role, you’ll make your mark by:
1. Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch
2. Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings
3. Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront
4. Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities
5. Building connections. A role at Bendigo