Medical Receptionist Job Opportunity
This is an exciting opportunity to join our team as a Medical Receptionist. As the first point of contact for patients, you will provide exceptional customer service and ensure a smooth experience from the moment they arrive.
About the Role
* The successful candidate will be responsible for greeting patients, answering phone calls, and responding to patient enquiries with a positive attitude and excellent communication skills.
* They will manage patient bookings, maximize appointment slots, and inform patients of relevant preparation requirements, costing estimates, and necessary documents.
* Collaborating with the multi-disciplinary team to action patient referrals and ensure seamless care delivery is also a key aspect of this role.
Requirements
* Previous medical reception experience is desirable but not essential; however, strong interpersonal and time management skills are crucial for success in this position.
* Excellent communication and keyboard skills for data entry into the RIS system, as well as EFTPOS and cash handling abilities, are required.
* Demonstrated commitment to ongoing professional development is also essential for growth within the organization.
Key Qualifications
* Excellent interpersonal and communication skills.
* Able to work autonomously and as part of a team.
* Strong time management and prioritization skills.
* Proficiency in EFTPOS and cash handling.
* Commitment to ongoing professional development.