Some career choices have more impact than others.At HSBC, we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth, and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas, and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities, and the planet we all share.As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days, and wellness programmes including discounted gym memberships.We have an opportunity for a Personal Banking Consultant to join us. This is an entry-level banking role designed to expand your customer service experience, make a difference, and start your career with HSBC as a Personal Banking Consultant.Responsibilities:Provide a seamless end-to-end customer experience by advising them on appropriate products and services.Be the brand ambassador for HSBC in our branch as you liaise directly with customers.Introduce, promote, and assist customers with digital banking solutions to meet their needs.Contribute to fulfilling customers' needs by providing personal banking products and services with a customer-centric approach.Manage customer feedback and enquiries effectively.Participate in ongoing training and development plans.