Overview
Position Title: Manager, Leisure Sales - Australia
Report To: Country Manager, Australia
Manager, Leisure Sales in Australia is responsible for leading and managing a sales team to achieve revenue targets and business growth. This involves developing and implementing sales strategies, building and maintaining client relationships, analysing sales data, and ensuring the team's alignment with the company's overall goals. They also play a key role in hiring, training, and motivating sales staff, as well as identifying new market opportunities.
Key Accountability
* Lead, train and develop the Australia Leisure Sales team to achieve targets.
* Drive sales and marketing strategies to exceed revenue and grow market share.
* Build strong relationships with travel agencies, tour operators and partners.
* Identify and grow new business, supporting team to expand customer base.
* Conduct reviews, provide coaching and feedback to improve performance.
* Collaborate with other departments for seamless customer experience.
* Monitor market trends and competitors, share insights with management.
* Prepare and present sales reports with recommendations for improvement.
* Represent Malaysia Airlines at trade and consumer events (incl. evenings/weekends).
* Ensure compliance with corporate standards and service levels.
* Oversee sales pipelines for accuracy, productivity and target progress.
* Provide strategic input on planning, programs and revenue initiatives.
* Demonstrate strong knowledge of airline products and the AU leisure market.
* Maintain industry networks to unlock opportunities and partnerships.
Qualification & Working Experience
* Bachelor's degree in business administration, Aviation Management, Economics, Marketing, or a related field. An MBA or relevant postgraduate qualification is highly desirable
* Minimum of 10 years of experience in Sales and Marketing within Australia and New Zealand, with a proven track record of achieving sales targets
Areas of Experience
* Strong knowledge of airline products, services, and the ANZ travel market.
* Proven success in Leisure and Direct Sales, with industry connections and partnerships.
* Track record of achieving revenue targets and managing sales pipelines.
* Experienced leader in building, training, and developing sales teams.
* Excellent communication and relationship-building skills with clients and stakeholders.
Personality Traits / Skill and Knowledge
Strong communicator with proven analytical, problem-solving and customer service skills, able to build relationships, drive results and perform under pressure. Must be flexible with hours, hold full Australian work rights, a current driver's licence and access to a reliable vehicle
Seniorities
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Airlines and Aviation
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