We are seeking a talented and motivated Claims Consultant to join our team on a 12 month fixed-term contract opportunity.
The ideal candidate will have a strong customer service background and be able to demonstrate a high level of attention to detail, excellent communication skills and a willingness to learn the fundamentals of insurance.
Key Responsibilities
* Manage a portfolio of claims from initial notification through to settlement
* Provide support and advice to policyholders during the claims process
* Examine claim forms, policies and endorsements, client instructions and other records to determine coverage
* Investigate claims by conducting office-based analysis of physical damage details, interviewing claimants and comparing claim information with evidence
* Set loss reserves and update when changes in circumstances become apparent
* Prepare reports by collecting and summarising information required
* Settle claims after determining the insurance carrier's liability
We offer a supportive and positive work environment where you can develop your skills and expertise. Our team values diversity of thought, experience and perspective and aims to create a workplace where everyone feels valued, respected and empowered.
Benefits:
* A competitive salary package
* Ongoing training and development opportunities
* A dynamic and supportive work environment
About Us:
We are a leading provider of claims management services operating in over 70 countries. We have been in operation for over 80 years and are committed to restoring and enhancing lives, businesses and communities affected by natural disasters and catastrophic events.