**Job no**: 537216
**Work type**: Casual, Fixed Term Contract, Full time, Part time, Temp
**Location**: Sydney
**Categories**: Trades and Services
**_ISS IS A PLACE TO BE YOU_**
**_ We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better._**
- ISS IS A PLACE TO BE WHO YOU ARE_
Every ISS employee, or "placemaker," is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
- ISS IS A PLACE TO BECOME WHAT YOU WANT_
ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable - delivered to high standards by people who care.
- ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER_
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
**_ "Connecting People and Places to Make the World Work Better"._**
We have an opportunity for a **Facility Manager** to join our team in Sydney on a **Full-Time** basis. This role will see you support a national telecommunications client with multisite operations responsible for a State portfolio. Reporting to the Key Account Manager, you will be responsible for the delivery of FM services to the client.
This Facilities Management role will primarily be focused on operational delivery - ensuring reliable and consistent delivery to plans. The role is responsible to ensure risk identification/controls, incidents and tenant/client/customer issues are managed as per the agreed processes.
ISS is providing facilities management services to this client on a 24 hour per day, 7 days per week basis and we will perform services to ensure zero network outages and operational continuity of the facilities assets, as all times for all sites.
**A snapshot of what you will do**:
Ensure all Assets are maintained to the standard required in terms of planned, reactive and capital works.
- Undertake regular audits of the field workforce, including contractors against client and ISS HSEQ policies and standards.
- Develop and maintain a close working relationship with the designated client representatives via regular formal meetings.
- Act as the building owner's representative for all facilities within the designated area.
- Act as the contact/client representative for all site related issues.
- Provide technical expertise, knowledge, and site information as required.
- Attend meetings with client to co-ordinate activities, strategies, planning to meet business needs.
- Conduct regular meetings in occupied client facilities.
- Co-ordinate and liaise with end users regarding maintenance, capital works and associated outages.
- In co-operation with the Asset Management team and National Call Centre, manage and co-ordinate all subcontractor activities.
- Perform regular site inspections in accordance with the agreed standards and schedule for the QLD State.
- Manage incidents and the restoration to normal site conditions.
- Ensure allocated budgets are adhered to.
- Ensure Variation management processes are complied with.
- Ensure your activities meet ISS's and Clients Quality standards.
**What is in for you?**
- Competitive contract salary packaging
- Company car and fuel card, company laptop and mobile
- Ongoing learning and development opportunities
- Internal opportunities within our global organization
- Positive company culture
**What will you possess to be successful**:
- Preferably a tertiary education in facility management, business administration or project management or similar operational qualifications.
- Have strong mechanical and electrical aptitude.
- Managed a multi-disciplinary work force.
- A sound understanding of the operations and maintenance environment in telecommunications or a technical service industry.
- Risk Management approach to building management.
- Ability to self-manage, work cooperatively and collaboratively with others, and have a flexible approach to function effectively under pressure.
- Ability to communicate with confidence and respect for others.
- Proven ability to use own judgement to effectively manage workloads, take responsibility for and prioritise tasks and clearly communicate when undertaking and delivering outcomes and services.
**Desirable**:
- Previous experience in a similar role
- Data Centre experience would be advantageous
**_ We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website._**
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